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Outlook 2013 Expert Online Short Course

Certificate In Outlook 2013 Expert Online Course

Become an Expert in Outlook 2013

Become an Expert in Outlook 2013

You will learn how to use the expert features of Outlook 2013. This course is designed to provide an in-depth understanding of Outlook 2013. You will get a chance to experience some of the new features that are offered in Outlook 2013.

Outlook 2013 helps you manage your busy life through its calendar and social connectors. With Outlook 2013 you are given a sleeker more efficient way to organize and communicate. With a new and improved user interface and a more powerful search tool, you  will increase your productivity as you will be able to manage your information more efficiently!

Outlook includes some powerful communication tools.  This course will help you get not only your Inbox in shape, but your contacts, tasks, calendars, and notes as well. Prepare yourself to put your communication tools into high gear!

By the end of this Outlook 2013 Expert Online Short Course, you will be able to:

  • Modify Outlook options and customize the Ribbon and Quick Access Toolbar
  • Use Quick Steps
  • Work with Rules
  • Resend and recall messages
  • Work with Message Properties
  • Insert shapes, SmartArt, Tables, and charts into messages
  • Manage Signatures and Stationery
  • Perform advanced scheduling tasks
  • Use Contact groups
  • Send Task status reports

Course Fast Facts:

  1. Easy to follow and understand
  2. Only 6 to 8 hours of study is required
  3. Unlimited, lifetime access to online course
  4. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  5. You can study from home or at work, at your own pace, in your own time
  6. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

This course is internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Want to learn about Microsoft Outlook? Whether you're a beginner or an expert, Courses For Success has a range of Microsoft Outlook courses to suit your needs.

Please Note: We have included reviews from our Personal Success Program as we provide this free program with every course.

Module One: Getting Started

  • Course Objectives

Module Two: Working with the Outlook Environment

  • Lesson One: Setting Mail Options
  • Lesson Two: Setting Calendar Options
  • Lesson Three: Setting People Options
  • Lesson Four: Setting Task Options
  • Lesson Five: Setting General and Other Options
  • Lesson Six: Using the People Pane
  • Lesson Seven: Customizing the Ribbon and Quick Access Toolbar

Module Three: Working with Quick Steps

  • Lesson One: Creating a Quick Step
  • Lesson Two: Performing a Quick Step
  • Lesson Three: Editing, Duplicating, or Deleting a Quick Step
  • Lesson Four: Resetting a Quick Step to Default Settings

Module Four: Working with Rules

  • Lesson One: About Rules
  • Lesson Two: Creating a Basic Rule
  • Lesson Three: Creating an Advanced Rule

Module Five: Working with Messages

  • Lesson One: Recording a Message
  • Lesson Two: Recalling a Message
  • Lesson Three: Attaching an Outlook Item
  • Lesson Four: Inserting a Hyperlink
  • Lesson Five: Saving a Message in Another Format
  • Lesson Six: Using Outlook Templates

Module Six: Manipulating Message Properties and Options

  • Lesson One: Showing or Hiding From or BCC Fields
  • Lesson Two: Specifying a Sending Account
  • Lesson Three: Specifying a Sent Item Folder
  • Lesson Four: Setting Permissions
  • Lesson Five: The Message Properties Window

Module Seven: Formatting Messages

  • Lesson One: Using Paste Special
  • Lesson Two: Formatting Graphics
  • Lesson Three: Inserting a Shape
  • Lesson Four: Inserting SmartArt
  • Lesson Five: Inserting a Table
  • Lesson Six: Inserting a Chart

Module Eight: Managing Automatic Content

  • Lesson One: Managing Signatures
  • Lesson Two: Managing Stationery
  • Lesson Three: Setting Reply and Forward Options

Module Nine: Working with the Calendar, Appointments, and Meetings

  • Lesson One: Printing Appointment Details
  • Lesson Two: Forwarding an Appointment
  • Lesson Three: Using the Scheduling Assistant
  • Lesson Four: Cancelling a Meeting or Invitation
  • Lesson Five: Proposing a New Time for a Meeting
  • Lesson Six: Opening Other Calendars

Module Ten: Working with Contacts and Contact Groups

  • Lesson One: Modifying a Business Card
  • Lesson Two: Forwarding a Contact
  • Lesson Three: Creating a Contact Group
  • Lesson Four: Managing Contact Group Members
  • Lesson Five: Sending an Email or a Meeting Invitation to a Contact Group
  • Lesson Six: Forwarding a Contact Group
  • Lesson Seven: Viewing Group Properties

Module Eleven: Working with Tasks

  • Lesson One: Managing Task Details
  • Lesson Two: Sending a Status Report
  • Lesson Three: Moving or Copying a Task to Another Folder
  • Lesson Four: Accepting or Declining a Task Assignment
  • Lesson Five: Saving the Current Task View
  • Lesson Six: Working with the Journal

Module Twelve: Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:


  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)


  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

  • Adobe Acrobat Reader 

Customer Reviews

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Average rating 3.5 out of 5 stars

20 September 2018 02:16:22 PM

Great course, Definitely well structured and easy to read

18 September 2018 06:00:12 PM

very informative, highly reccommend

18 September 2018 02:03:02 PM

Well designed and easy to understand. Even though it was designed for the American system, it applies to a worldwide audience. Just need to remember to change the Govt Agencies to your own country.

17 September 2018 04:58:06 PM


17 September 2018 12:15:13 PM

Wonderful course with great insights

16 September 2018 10:48:22 PM

I really enjoyed Media and Public relations short , I found it extremely helpful.

Thank you


15 September 2018 05:33:43 AM

was good

13 September 2018 06:44:14 PM

one of the best

13 September 2018 05:34:12 AM

this course was very enlightening and got me to see things in a very different and positive perspective. a lot of positive information and the break down was great.

10 September 2018 09:09:06 AM

Very informative!

10 September 2018 02:32:31 AM

This course was positive experience as it enabled me to take stock of my life and where I'm going

6 September 2018 04:11:03 PM

it is very inspirational and enlightening, makes me feel excited with life, never too late to dream big.

6 September 2018 11:16:24 AM

Enlightening course, easy to follow.
Pleasant reading.

31 August 2018 11:19:10 PM

Great certificate website

31 August 2018 08:20:02 AM

Fantastic Course!

31 August 2018 08:15:26 AM

Fantastic Course!

31 August 2018 06:10:19 AM

Good for helping one build confidence in one's self. I have not thought about engaging a problem by taking control of our minds and imagination and this course made me realise how much one could achieve when the mind is taken control of.
Awesome course and visual material.

29 August 2018 11:58:38 PM

Awesome work

29 August 2018 10:37:37 AM

Thank you, I have enjoyed week one of this course immensely. I feel so much more empowered having watched the movies and completed the work book than I did 2 days earlier.

28 August 2018 03:55:51 PM

This course has indeed given me the guidelines and to improve my personality. I found that few of the traits mentioned is already within me. This course made me realize it.

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Course Summary

Course ID No.: 020O13EX
Delivery Mode: Online
Course Access: Lifetime Course Access
Time required: Study at your own pace
Qualification: Certificate